Holland America Line - Terms and Conditions
General Promotion Terms & Conditions:
All information contained in any of our promotional material, e.g. brochures, advertisements, mail shots, websites, travel channel and e-shots, is based on information available at the time of publication. Every effort is made to keep our websites and promotions up to date but tour operators are continually updating their information so we cannot guarantee that this is reflected in the latest changes. We cannot include all the information relevant to the tour operator's holidays being promoted so it is important that you read their current brochure or visit their website for further details. We reserve the right to change any information before your booking is confirmed and the amended information will then form part of your contract with us. Whilst every effort is made to ensure the accuracy and prices at the time of printing, regrettably errors do occasionally occur. We reserve the right to correct errors prior to confirming your booking. Click here for complete Cruise1st Terms and Conditions.
HAL Have It All Promotion
Terms and Conditions:
Have It All Early Booking Bonus Offer (“Early Booking Bonus Offer”) is available for a limited time, on a first-come, first-served basis, to the first guests who make a new booking in connection with the Early Booking Bonus Offer while it is available. Taxes, Fees & Port Expenses are included. All values herein are in USD. Holland America Cruise Line (“HAL”) may change or revoke the Offer or its parts at any time. Early Booking Bonus Offer is valued at US$139 per day. Other exclusions and terms may apply; void where prohibited. Early Booking Bonus Offer and its parts are neither transferable, substitutable, nor redeemable for cash. Early Booking Bonus Offer is available for 1st/2nd guests only and applies only to the cruise portion of Alaska cruisetours. Early Booking Bonus Offer fares available only on select departures and exclude Grand Voyages and any cruise lasting 5 days or less.
Elite Beverage Package has a daily limit of 15 beverages, including all beverages priced at US$15 or less, and includes beverage service charges. The Elite Beverage Package includes wine, beer, spirits, cocktails, non-alcoholic beverages, sodas, bottled water (sparkling or still, 400ml or less) and coffee. Guests must order one beverage at a time and be 21 years+ for alcoholic beverages. Sharing of any beverage or the package is not permitted. Beverage management/HAL reserve the right to revoke the package if misused and refuse service for any reason, including service of alcoholic beverages to intoxicated guests. Package excludes beverages purchased in The Shops, from the mini-bar, through 24-hour room service or on Half Moon Cay.
Speciality Dining is based on cruise duration and ship type. For 6- to 9-day cruises, guests will receive one night at Pinnacle Grill, Canaletto or Tamarind. For ships without Tamarind, guests will receive one night at Pinnacle Grill or Canaletto. For 10- to 20-day cruises, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto or Tamarind. For ships without Tamarind, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto. For 21+
day cruises (excluding Grand Voyages), guests will receive three nights: one night at Pinnacle Grill, one night at Tamarind and one night at Canaletto. For ships without Tamarind, guests will receive three nights: two nights at Pinnacle Grill and one night at Canaletto. Offer excludes Speciality Dining Events in Pinnacle Grill such as Sel de Mer, A Taste of De Librije and Cellar Master Dinner. Reservations and dining times will be available to pre-reserve.
Shore Excursion credit is based on cruise duration and is per person, not per stateroom. For Alaska cruisetours and 6- to 9-day cruises, eligible guests will receive US$100 credit per person to apply toward their shore excursion purchase(s). For 10- to 20-day cruises, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase(s). For 21+ day cruises (excluding Grand Voyages), eligible guests will receive US$300 credit per person to apply toward their shore excursion purchase(s). Shore Excursion credit must be used pre-cruise when applied toward an Alaska Cruisetour Land Excursion purchase. Shore Excursion credit must be used on corresponding cruise and is non-refundable. Shore excursion credit can neither be redeemed for cash value or airport transfers nor applied to a non–shore excursion item.
Wi-Fi Premium Package: All onboard Internet usage is subject to HAL standard policies, which may limit browsing of some sites due to network security and bandwidth usage. Applications that use high bandwidth may be blocked and offerings are subject to change with or without notice. The plan can be activated on any device, but only one device can be actively connected at a time. Upgrades are available once on board for a single day, the remaining duration of the voyage or adding more devices. Offer applies to 1st/2nd guests in a stateroom only.
Crew Appreciation: Receive prepaid stateroom gratuities on board. Gratuities for other services, including, but not limited to, bar, dining room, wine accounts and spa/salon services, are not included.
Onboard Credit Kicker through this offer is available in the following amounts: US$100 per person (US$200 per stateroom) for guests booked on a 6- to 9-day cruise; US$200 per person (US$400 per stateroom) for guests booked on a 10- to 20-day cruise; US$300 per person (US$600 per stateroom) for guests booked on a 21 or more-day cruise. Limit: One (1) Onboard Credit per guest. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. Onboard Credit expires at the end of the Eligible Cruise and may not be used in the Casino or on any other specified fees or items.
HAL is neither responsible nor liable for any printing errors. Offer ends for cruises April 2025 – October 2025 on 1 October 2024. Promotion is based on promotion code(s) N2 and based on double occupancy.