Call for expert advice
0161 938 9140
Sales:

Mon-Fri 9am-9pm | Sat-Sun 9am-7pm

Already booked?
Call Aftersales on 0161 385 7425

Mon-Sat 9am-5pm | Sun closed

Norwegian Cruise Line - Terms and Conditions

Get in contact with us!
Call us0161 938 9140
Email usWrite to us
Free Consultation by our ExpertsProfessional, expert advice

General Promotion Terms & Conditions:

All information contained in any of our promotional material, e.g. brochures, advertisements, mail shots, websites, travel channel and e-shots, is based on information available at the time of publication. Every effort is made to keep our websites and promotions up to date but tour operators are continually updating their information so we cannot guarantee that this is reflected in the latest changes. We cannot include all the information relevant to the tour operator's holidays being promoted so it is important that you read their current brochure or visit their website for further details. We reserve the right to change any information before your booking is confirmed and the amended information will then form part of your contract with us. Whilst every effort is made to ensure the accuracy and prices at the time of printing, regrettably errors do occasionally occur. We reserve the right to correct errors prior to confirming your booking. Click here for complete Cruise1st Terms and Conditions.

NCL May Promotions

Terms and Conditions:

Up to £250 Air Credit

Booking Window: 30TH April 2026 07:00PM – 21st May 2026 06:59PM

Applicable sailings: Fleetwide 6+ days or longer

- Offer is only applicable to Balcony and Above, excluding (BX & MX). Guest Eligibility
- Promotion code is valid only for 1st and 2nd guest bookings. Not applicable for 3rd/4th adult sharing, child, or infant prices.
- Discount applies only to the fare portion of the flight, excluding government and airline taxes, fuel supplements, domestic and international supplements, and distribution cost charges.
- Discount is limited to the fare portion of the flight or the maximum offer value, whichever is lower.
- Discount is applied when flights are added to the booking up to 30 days prior to sailing. Full discount applies to roundtrip airfare; one-way air gets half the discount.
- Solo travelers (singles) receive the entitled discount.
- Selected low fares are not eligible for the promotion, and reservations cannot be stored.

FIT Terms - Offer is for new individual FIT (GROSS) reservations only.

Group Terms

- New individual FIT reservations cannot be moved into an existing speculative/traditional/gross group.
- Offer cannot be held as group block.

Offices - Applicable to UK Office (NCL London)
Included Components

- This promotion is not applicable on the land portion of cruisetours or bundles.
- With all bookings made under guarantee rates, stateroom assignment is subject to Norwegian Cruise Line discretion and can be assigned at any time up to day of sailing.
- Taxes, port expenses and fees are included in the cruise fare.
- Additional costs apply for discretionary onboard service charges and/or optional package selections.
- Standard payment and cancellation policy apply.
- Guests, who cancel and rebook, must accept this promotion's terms and conditions.
- Cancellation fees also apply based on the booking/sailing date; therefore, Norwegian
Cruise Line strongly recommends the purchase of travel protection on all bookings.
- Offer is capacity controlled and can be withdrawn at any time.

Combinability

- Offer is combinable with general market pricing.
- Offer is combinable with public promotions.
- Offer is not combinable with Interline rates or any NET rates.
- Offer is not combinable with agency type Tour Operator for NCL London Office.
- Offer and combinability with other promotional offers is subject to change at any time per Norwegian Cruise Line's discretion. Other restrictions may apply.
- Offer is not combinable with SINGLE promotion.

Additional Terms
- This is a Higher - Level promotion.
- IMPORTANT NOTICE: Norwegian Cruise Line reserves the right to charge a fuel supplement without prior notice should the closing price of West Texas Intermediate Fuel increase above $65.00 USD per barrel on the NYMEX (New York Mercantile Exchange Index). In the event a fuel supplement is charged, Norwegian Cruise Line will have sole discretion to apply the supplementary charge to both existing and new bookings, regardless of whether such bookings have been paid in full. Such supplementary charges are not included in the cruise fare. The fuel supplement charge will not exceed $10.00 USD per passenger per day.
- Norwegian Cruise Line is not responsible for typographical errors or omissions.
- Ships’ registry: BAHAMAS and UNITED STATES OF AMERICA. ©2025 NCL Corporation Ltd

Free at Sea™ Add-on Discount

Booking Window: 30TH April 2026 07:00PM – 21st May 2026 06:59PM

Select Sailings

Category Eligibility

- Offer is applicable to Balcony & Club Balcony categories including BX and MX (Guarantee Categories).

- Offer is not applicable to Studio, Insides, Ocean View, Suites & Haven categories

Guest Eligibility

- Offer is applicable to all guest in the stateroom.

- Applicable to new FIT bookings with an effective date of 16th March 2026 08:00PM EST. - 31st March 2026 06:59PM EST.

Group Terms

- Qualifying new individual FIT are eligible for the offer and can be moved into an existing traditional group and count towards tour conductor credits.
- Tour conductor credit will be assigned based on average amount paid for the most booked category including discounted 2nd guest rates.
- Offer is applicable to Traditional Groups (Speculative, CE Gross, Tour Operator, Partner Net).

- Offer is applicable to tour operators (Agency Type ).

- Offer is applicable to delegates with names added in the booking window for new traditional group allotment.

- Promotion cannot be held as a new or existing traditional group block.

- Offer is not applicable for new created delegates with names for existing group block.

- Offer is not combinable with Charters or Inaugural sailings.

- Not applicable to chartered dates and group types: CMI OP EVENT, CMI OP LG EVENT, INCREG & INCLARGE

Offices - Applicable to CE offices (NCL FRANKFURT, NCL OSLO, NCL BERNE) & UK offices (NCL LONDON). Not applicable to all other offices.

Included Components

- Taxes, port expenses and fees are included in the cruise fare.

- Additional costs apply for discretionary onboard service charges and/or optional package selections.

- Cancellation Fees also apply based on the booking/sailing date; therefore, Norwegian Cruise Line strongly recommends the purchase of travel protection on all on all bookings.

- This is a cruise only offer. This promotion is not applicable on the land portion of cruise tours.

- Components included in this offer have no monetary value, are non-refundable and non-transferable.

- Offer and combinability with other promotional offers is subject to change at any time per Norwegian Cruise Line's discretion. Other restrictions may apply.

Additional Terms

- This is a Lower-Level promotion.

- IMPORTANT NOTICE: Norwegian Cruise Line reserves the right to charge a fuel supplement without prior notice should the closing price of West Texas.

- Norwegian Cruise Line is not responsible for typographical errors or omissions.

- Ships’ registry: BAHAMAS and UNITED STATES OF AMERICA. ©2026 NCL Corporation Ltd.

Free at Sea™

Valid on All Open for Sale sailings, 2+ day sailings.
- Offer(s) are based on number of days.
- Offer is applicable to all categories including IX, OX, BX and MX (Sail Away Categories).
- Free at Sea promotion must be selected at least 24 hours prior to sailing and cannot be changed on board. Bookings made within 24 hours of departure can choose promotion at time of booking.
- Guest cannot substitute or customize this offer.
- All guests in the stateroom must select the same promotion code.
- Anything consumed above the promotional benefit will be the responsibility of the guest at prevailing rates.
- For guests booking back-to-back sailings, the applicable upgrade amount will apply individually to each sailing. Value Messaging
- The Free at Sea Beverage Package, Specialty Dining, Wi-Fi Package and Excursion Credit components of the Free at Sea promotion carry a value of £1,500/€2,000 or more, based on a Balcony stateroom for sailings 7-days or greater.
- The Free at Sea value varies by cruise length.
FIT Terms - Offer is for new individual FIT reservations and new created Traditional groups.
- Qualifying new individual FIT reservations can be moved into a new Traditional group and count towards tour conductor credits. Groups - Offer is for new Traditional groups and new allotment (Club Balcony Suite categories and below).
- Promotion can be held as a new Traditional group.
- Promotion is not applicable to Traditional Groups/Type: CHARTERS, CMI OP EVENT, CMI OP LG EVENT, INCREG & INCLARGE or Seminar at Sea.
- Applicable to group types: Direct, Partner Net, Speculative, Tour Operator, Commit/Risk and CE Gross. Offices - UK Office (NCL London); CE Office (NCL Frankfurt, NCL Berne & NCL Oslo).
- Not applicable to NCL MIAMI, NCL INTL, AUSTRALIA, NCL BRAZIL, NCL MEA or NCL ASIA offices.

Included Components
- Additional costs apply for discretionary onboard service charges and/or optional package selections.
- Cancellation fees also apply based on the booking/sailing date; therefore, Norwegian Cruise Line strongly recommends the purchase of travel protection on all bookings.
- This is a cruise only offer. This promotion is not applicable on the land portion of cruise tours.
- Individual components included in this offer have no monetary value, are non-refundable and nontransferable.
- Offer and combinability with other promotional offers is subject to change at any time at Norwegian Cruise Line's discretion. Other restrictions may apply.

Additional Terms
- This is a higher-level promotion.
- Norwegian Cruise Line reserves the right to cancel or withdraw the offer at any time. Offer is capacity controlled.
- Norwegian Cruise Line is not responsible for typographical errors or omissions.
- IMPORTANT NOTICE: Norwegian Cruise Line reserves the right to charge a fuel supplement without prior notice should the closing price of West Texas Intermediate Fuel increase above $65.00 USD per barrel on the NYMEX (New York Mercantile Exchange Index). In the event a fuel supplement is charged, Norwegian Cruise Line will have sole discretion to apply the supplementary charge to both existing and new bookings, regardless of whether such bookings have been paid in full. Such supplementary charges are not included in the cruise fare. The fuel supplement charge will not exceed $10.00 USD per passenger per day.
- Ships’ registry: BAHAMAS and UNITED STATES OF AMERICA. ©2025 NCL Corporation Ltd. Free at Sea Hawaii Beverage Package

Guest Eligibility
- Free at Sea Hawaii Beverage Package is applicable to guests 1-8 in the same stateroom for the entire length of the sailing.
- Guest(s) 1-8 that are under 2 years of age will not receive the Free at Sea Hawaii Beverage Package.
- Eligible guests are entitled to two beverages per person per transaction. Packages may not be shared, are non-transferable and non-refundable.
- Guest(s) 3-8 under 21 years of age, Free at Sea Hawaii Beverage Package does not apply.
Free at Sea Hawaii Beverage Package
- Free at Sea Hawaii Beverage Package includes a variety of spirits and cocktails, wines by the glass and bottled or draft beer. Includes fountain soda, juice, unlimited Vero water (still only), and nonalcoholic beer.
- Vero water dispensers can be located throughout the ship and are activated using the guest’s stateroom keycard.
- Vero water served in restaurants only, guests will have the option of flat or sparkling.
- Does not include specialty coffee outside of the restaurants, room service, mini bar purchases or
vending machines.
- Does not include Connoisseur’s Collection, Signature Selection, Wine and Spirit Experiences, tastings or Flights, Starbucks, Ice Bars, room service, package sales, ship specific promotions or beer buckets, designated super premium brands (subject to change), bottled wine, mini bar purchases, fresh squeezed juices, wine dispenser, energy drinks or vending machines. Brand availability may vary by ship and season.
- Guests with the Free at Sea Hawaii Beverage Package will receive $15 off the retail value of drinks in the Connoisseur’s Collection and Signature Selection.
- Free at Sea Hawaii Beverage Package is applicable to Pride of America sailings only.
- The purchase of any alcoholic drinks within the Free at Sea Hawaii Beverage Package may, in certain individual circumstances, be restricted in accordance with Hawaii’s Intoxicating Liquor Law and applicable local rules and regulations.

Additional information
- Guest’s onboard account may reflect applicable VAT and/or taxes for certain ports or itineraries.
- An additional cost will be added to all optional package selections.
- Guests are responsible for the additional cost for the Free at Sea Hawaii Beverage Package.
- No substitute for Free at Sea Hawaii Beverage Package if guest cannot consume all included
beverages.
- Guests are responsible for the upcharge amounts for the Free at Sea Hawaii Beverage Package prior to cruise. Free at Sea Beverage Package / Soda Package Guest Eligibility
- Free at Sea Beverage Package is applicable to 2+ day sailings excluding select charters, or on Pride of America.
- Applicable to guests 1-8* in the same stateroom for the entire length of the sailing.
- *Guest(s) 1-8 must be at least 18 years of age at time of sailing to qualify for the Free at Sea Beverage Package excluding sailings that start or end in the United States, Canada, or China where guests must be at least 21 years of age at time of sailing to qualify for the Free at Sea Beverage Package.
- Guest(s) 1-2 under 18*/21 years of age will receive the Soda Package.
- Guest(s) 3-8 under 18*/21 years of age, Free at Sea Beverage Package does not apply, and soda package will not be provided.
- Guest(s) 1-8 that are under 2 years of age will not receive the Free at Sea Beverage Package or Soda Package.
- Eligible guests are entitled to two beverages per person per transaction. Packages may not be shared, are non-transferable and non-refundable.

Free at Sea Beverage Package
- Free at Sea Beverage Package includes a variety of spirits and cocktails, wines by the glass and bottled or draft beer. Includes fountain soda, juice, and non-alcoholic beer.
- Does not include Connoisseur’s Collection, Signature Selection, Wine and Spirit Experiences, tastings or Flights, Starbucks, Ice Bars, room service, package sales, bottled water, ship specific promotions or beer buckets, designated super premium brands (subject to change), bottled wine, mini bar purchases, fresh squeezed juices, wine dispenser, energy drinks or vending machines. Brand availability may vary by ship and season.
- Guests with the Free at Sea Beverage Package will receive $15 off the retail value of drinks in the Connoisseur’s Collection and Signature Selections.
- A 20% discount will be given on bottles of wine (champagne and sparkling included), Wine and Spirit Experiences, tastings or Flights purchased on board. Soda Package
- Soda Package includes fountain soda at any qualifying bar, lounge, or restaurant throughout the duration of the cruise.

Exclusions
- Free at Sea Beverage Package & Soda Package is not applicable at Harvest Caye bars, restaurants, orvenues.
- Free at Sea Beverage Package & Soda Package does not include specialty coffee outside of therestaurants, room service, mini bar purchases or vending machines.

Additional information
- Guest’s onboard account may reflect applicable VAT and/or taxes for certain ports or itineraries.
- An additional cost will be added to all optional package selections.
- No substitute for Free at Sea Beverage Package & Soda Package if guest cannot consume all included beverages.
- Other terms and conditions may apply.
- Please note that rates are subject to change at any time at the discretion of Norwegian Cruise Line.
- Where applicable, guests are responsible for the upcharge amounts for the Free at Sea Beverage Package and/or Soda Package prior to cruise.
Specialty Dining

Guest eligibility
- Specialty Dining Packages is applicable to guest(s) 1-2 in the stateroom.
- Guest(s) 1-2 that are under 2 years of age will not receive the Specialty Dining Packages.
- If the second guest is between 2 and 12 years old, they will not be charged the Free at Sea specialty dining package fee and will be able to order off the complimentary kids' menu.
- If a guest is between 2 and 12 years old, regardless of the guest sequence on the reservation, and would like to order off the specialty dinning menu, the Free at Sea Sea specialty dining package fee will be charged onboard for each meal, up to the amount of nights the reservation is entitled to (based on sailing length and stateroom accommodations).
- If the second guest is 13 years or older, the standard Free at Sea specialty dining package fee will apply.
Specialty Dining Package
- Specialty Dining Package meal includes up to three appetizers, one main course and up to three desserts per person. Additional main courses, or items containing a surcharge will be charged at the a la carte price listed on the menu.

- Up to four menu items per person are included in the Specialty Dining Package in the following restaurants: Sushi, Wasabi, Nama, Food Republic, Pincho Tapas Bar, Raw Bar.
- There is no minimum or maximum to the number of meals that can be redeemed in a day, however each meal is counted towards the package.
- Specialty Dining Package is applicable to all 2+ day sailings excluding select charters.

Exclusions
- Any Harvest Caye bars, restaurants or venues, The Bake Shop, Ice Cream Bar, Gelato, Special Occasion/Holiday menus (New Year's, Christmas, etc.), Jazz Brunch, Wine Lovers and Murder Mystery lunches, and beverages are not included as part of the Specialty Dining Packages.

Additional information
- Specialty Dining Package cannot be used for dining with entertainment included.

Wi-Fi
Package
Guest Eligibility
- Wi-Fi Package is applicable to all guests in the same stateroom.
Wi-Fi Package
- Wi-Fi Package is awarded based on Sail Length, please see table below for reference.

Sail Length Internet Minutes Per Person
2 – 6 days 75 minutes
7 – 11 days 150 minutes
12+ days 300 minutes
- Provides 1 login per guest for all guests in the same stateroom, login can be used on one device at a time.
- Package is limited to number of minutes and does not allow streaming.
- Wi-Fi Package includes activation fee.
- Wi-Fi Package is applicable to all 2+ day sailings excluding select charters.
- Wi-Fi Package is only available onboard.

Exclusions

- Wi-Fi Package is not available at Harvest Caye or Great Stirrup Cay.

Excursion Credits

Guest Eligibility
- Offer is applicable to guest 1 in the stateroom.
- Guest(s) 2-8 in the stateroom is not eligible to receive the $50 Shore Excursion Credit.

Excursion Credits
- $50 Shore Excursion Credit will be applied per shore excursion of equal or greater value.
- $50 Shore Excursion Credit is applicable for all tours ashore, including debarkation tours.
- In the event the tour is less than the value of the credit, the $50 Shore Excursion Credit will be adjusted to match the tour value. The first guest will receive free shore excursions priced at $50 or less.
- The first guest may redeem the promotion of $50 Shore Excursion Credit on more than one shore excursion per port.

- Latitude Members Shore Excursion Discount is combinable with the $50 Shore Excursion Credit.
- In the case of multiple excursion credits or discounts, the $50 Shore Excursion Credit will be applied first followed by any additional shore excursion discounts.

Exclusions
- For port calls in Harvest Caye and Great Stirrup Cay, the promotion and $50 Shore Excursion Credit does not apply to equipment rentals.
- $50 Shore Excursion Credit is not applicable to the shipboard Behind the Scenes Tour or Late Checkout.
- Pre-cruise and post-cruise land tours are not eligible for this promotion.

Additional information
- In the event a port of call or shore excursion is canceled, the guest will be refunded the amount that the guest has paid for the shore excursion.
- For shore excursions purchased prior to cruise, the $50 Shore Excursion Credit will be applied to the first guest at time of purchase.
- For shore excursions purchased onboard, the $50 Shore Excursion Credit will be applied to the first guest’s onboard account.
- Where guests purchase shore excursions tickets for other guests, the $50 Shore Excursion Credit will not apply to such tickets.
- The first guest cannot purchase shore excursions for themselves where the duration of such excursion over-laps in time.
- $50 Shore Excursion Credit has no monetary value, is non-refundable, non-transferable and cannot be exchanged for actual currency of any value.
- $50 Shore Excursion credit can be redeemed by booking online via NCL.com, by calling 1-866-625-1167 or onboard.
3rd & 4th Guest(s) Free (Taxes Only)

Guest Eligibility
- Offer valid for guests 3-4 guest(s) only. 3rd & 4th Guest(s) Free (Taxes Only)
- Offer valid for guests 3-4 (taxes only) sharing a stateroom with guests 1-2 paying full fare on certain dates and select sailings, dates are subject to change at any time without notice.

Additional information
- No deposit is required for qualifying 3 & 4 guests.
- If there are guests 5 - 8 in the same stateroom, those guests will be required to pay prevailing fares.